Policies

 

PROCESSING TIME: 2-3 Days. Orders are shipped from NJ via USPS.  Shipping usually takes between 2-4 days, but due to Covid-19, shipping time may be increased.  

Once shipped, you will receive a USPS tracking number.

RETURN POLICY: 

  • Face covers: Due to sanitary and hygiene reasons all sales are final. Face covers are not returnable or refundable. However, please contact me if you have any problems with your order.
  • Dog bandanas: You may cancel your order if cancelled within one hour of order.  I will exchange for a different size. Once you receive the order, please contact me if there are any size issues.  

PRIVACY POLICY:  I do not share any customer information.  I keep a record of your purchases and your contact information which you provide. I do not have access to your payment information.  Your payment information is shared between you, the customer, and Shopify.  Click here to read about Shopify's policies.